Privacy Policy

1. Introduction

At Ascora ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal and business data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B export marketplace platform.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Contact details (name, email, phone number, business address)
• Business information (company name, industry, export/import preferences)
• Account credentials and profile information
• Communication records (inquiries, messages, transaction details)

2.2 Usage Information

We automatically collect certain information about your use of our platform, including IP addresses, browser type, operating system, referring URLs, pages viewed, and search terms.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our export marketplace services
• Facilitate connections between buyers and suppliers
• Process transactions and export documentation
• Send transactional communications and respond to inquiries
• Improve our platform and develop new features
• Comply with legal obligations and protect our rights

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These include:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help us understand user behavior and improve services
• Marketing Cookies: Used to deliver relevant export opportunities

You can control cookie preferences through your browser settings or our cookie consent tool.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With verified suppliers or buyers to facilitate export transactions
• With service providers who assist our operations (under strict confidentiality)
• When required by law or to protect our rights
• In connection with business transfers or acquisitions

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and obtain a copy of your data
• Correct inaccurate or incomplete information
• Delete your data (subject to legal requirements)
• Object to or restrict certain processing activities
• Data portability

To exercise these rights, please contact us at privacy@ascora.com.

8. International Data Transfers

As a global export platform, your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: