Accessibility Statement

1. Our Commitment to Accessibility

At Ascora, we are committed to ensuring that our B2B export marketplace platform is accessible to all users, regardless of ability or disability. We strive to provide an inclusive experience that meets or exceeds the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

2. Accessibility Features

Our Platform includes several accessibility features to support users with diverse needs:

2.1 Keyboard Navigation

• All interactive elements can be accessed using keyboard navigation
• Clear focus indicators for keyboard users
• Logical tab order throughout the Platform

2.2 Screen Reader Support

• Proper semantic HTML structure
• Alt text for all images and meaningful graphics
• ARIA labels and descriptions where needed
• Descriptive link text and button labels

2.3 Visual Accessibility

• High contrast color schemes
• Adjustable text size and zoom support
• Consistent navigation and layout
• Clear typography with adequate font sizes

2.4 Content Structure

• Proper heading hierarchy (H1-H6)
• Structured lists and data tables
• Clear section divisions
• Descriptive page titles and headings

3. Supported Assistive Technologies

Our Platform is designed to work with common assistive technologies, including:

• Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Alternative input devices
• Braille displays

4. Language and Content

We ensure our content is accessible by:

• Using clear, simple language
• Avoiding jargon or explaining technical terms
• Providing plain language summaries for complex information
• Supporting multiple languages for global accessibility

5. Forms and Interactions

Our forms and interactive elements are designed with accessibility in mind:

• Clear labels for all form fields
• Error messages that are easy to understand
• Instructions for completing forms
• Multiple ways to complete transactions

6. Media and Multimedia

For media content, we provide:

• Captions and transcripts for videos
• Alt text for images and graphics
• Audio descriptions where appropriate
• Text alternatives for non-text content

7. Mobile Accessibility

Our Platform is fully responsive and accessible on mobile devices, with touch targets that meet minimum size requirements and gestures that can be performed with assistive technologies.

8. Reporting Accessibility Issues

If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Please include details about the issue, the page or feature affected, the assistive technology you're using, and steps to reproduce the problem. We'll respond within 5 business days and work to resolve issues promptly.

9. Continuous Improvement

We regularly audit our Platform for accessibility compliance and are committed to ongoing improvement. This includes:

• Regular accessibility testing and audits
• User feedback integration
• Training for our development team
• Updates to reflect new accessibility standards

10. Legal Compliance

Ascora complies with applicable accessibility laws and standards, including the Information Technology Act 2000 and Rules in India, as well as international standards like WCAG 2.1. We are committed to maintaining compliance and addressing any identified issues.

11. Contact Information

For accessibility support or questions about this statement: